The Connecting Tech Translator | Senior UX Strategist

Turning messy complexity into clarity teams can build on.

I specialize in stepping into "messy spaces" — those ambiguous projects where ancient tech debt, stakeholder misalignment, and legacy mindsets collide. As a Tech Translator, I don't just design interfaces; I architect shared understanding.

Over my career, I've found my flow state in transforming archaic legacy platforms into modern, scalable systems. I lean into rapid testing and evidence-based design to move teams away from assumptions and toward measurable growth.

Headshot of James Chun

Stakeholder Alignment

Design Systems

Technical Constraints

Scalability & ROI

Cross-functional Collab

Info Architecture

Career Impact at Blackbaud

Takeaways

Six-figure gain
in business revenue in 3 months via A/B testing
Legacy to Modern
new nav, $0.15/transaction revenue stream, and AI value
Award-winner
Connected Systems elevated to company-wide strategic priority

Beyond the Screen

When I'm not scaling design systems or translating tech specs, you'll likely find me out on a climbing wall or with my wife hosting a great evening of good food, fun games, and deep conversations — I love the art of bringing different social circles together around a table.

My life and work are deeply shaped by my faith as a follower of Jesus, which fuels my commitment to integrity, empathy, and serving others through intentional, value-driven design.

James on top of Angel's landing

Curious about where I started? View my archived portfolio to see projects from my early career.

Archived Portfolio (2015–2019) →